Terms of service

By placing an order on this website you are agreeing to the terms and refund policy.

 

ORDERING

Once an order is placed it cannot be modified or cancelled by the customer, orders go immediately into our automatic fulfilment system which we are unable to interfere with. If you have made an order in error, you have the possibility to return the goods after delivery.

 

TAXES AND IMPORT FEES

Orders shipping within Switzerland include 8.1% CH VAT.

Orders to all other destinations do not include customs, duties or tax and may be subject to these charges on delivery by the carrier on behalf of the local customs authority.

Customs, duties and taxes are not refundable for orders shipped outside Switzerland.

 

DELIVERY

If an order is returned to FreshKicks because of a refused, unclaimed or unsuccessful delivery, all shipping costs and associated import fees and charges will be deducted from a refund.

  

COLOURS AND MATERIALS

While we have tried to accurately display the colours and tones of our products on our website, the actual colours you see will depend on your screen and may not be accurate.

Our products are made from natural materials so some inequalities of materials and colours are possible and are not to be deemed as defects. We reserve the right to change details on products or photos of products without prior notice.

 

PROMOTIONS

For any live promotions, complimentary items are strictly limited to one per order - while stocks last. We are not obliged to include a promotion item with an order. We reserve the right to change details of a promotion without notice. If a customer returns all items from an order, the promotion item must also be returned or the retail value of the item will be deducted from any applicable refunds or store credits. If only part of an order is returned, the return of the promotion item is optional.

 

COPYRIGHTS

All rights of trademarks, designs, texts and all other products are under our sole copyright. This website is protected by copyright. Modifications, reproductions or any imitation or copy is forbidden. This site is owned and operated by 5CC Group trading as FreshKicks. All of the content featured or displayed on the site, including, but not limited to, text, graphics, photographs, images, moving images, sound, illustrations and software ("Content"), is owned by 5CC Group. All elements of the site including, but not limited to, the general design and the content, are protected by copyright, moral rights and other laws relating to intellectual property rights. (1) You are free to transmit our photos non-commercially under the following conditions: You must attribute the work to FreshKicks.
- You may not use the work for commercial purposes
- No derivative works - you may not alter, transform or build upon this work.

FreshKicks® is a registered trademark.